Documentation and Guides
DOES Windows Firewall Work With the CloudStore Client sync agent?
Default Windows Firewall settings work for the CTAgent. You don’t need to create an exception for CTAgent on Windows firewall under Allowed Programs.
How do Configure Third-Party Firewalls to allow CloudStore client Sync Agent?
Third-party programs firewalls like AVG, Kaspersky, McAfee, TrendMicro, etc. might block certain
programs by default. Create an exception to allow inbound and outbound https traffic for
CTAgent.exe and CTService.exe. Then from the tray (bottom right on windows) stop and start the
What do I do if my Agent does not connect to my CloudStore?
First check you have configured you firewall see FAQs for details.
We have noticed some workstations have older SSL versions set as default. Most modern websites
block connections over SSLv3. You can check your SSL settings by looking at Internet Options from
your browser menu.
Storing files on the Cloud simply isn’t safe, right?
CloudStore is more secure than other forms of file sharing:
Can Delladene access my files?
Can I host CloudStore on my office Network?
Yes, we provide an On-Premise version with an optional Managed Service